In a globalised economy, managing complex supply chains is an increasingly difficult challenge for out customers. To assist our customers to execute their SCM in a more efficient way, Nippon Express Europe has made vast investments in warehousing operations, which total 44 state of the art warehouses and over 300,000 square metres of storage space connected by the Nippon Express computer system. Our warehouse facilities are situated close to many major corporate manufacturing and sales locations and are easily accessed by air and sea. Consequently, our facilities serve as important stocking points for a variety of industries.

However, our business encompasses a lot more than simply storing our customers' goods. We also serve as a vital centre for controlling distribution that supplies manufacturers with information and distribution processing. In particular, we provide our warehouse management computer system, REWARDS, which allows full inventory and location control with barcode and RF terminals.

Warehouse Management System (REWARDS) - is a compilation of our vast expertise, For example, it shows how we achieve accurate and quick operations, how we manage warehouse staff, and how we improve customer's business. REWARDS is a unique computer system which has been designed by the Nippon Express Group and ensures that the best performance matches customer demand best. The basic functionalities of REWARDS are:

• Global Availability
• Bar Code / RF equipment
• Location Control (Free Location)
• FIFO is basis but other requirements can be made as well
• Bonded Warehouse Administration
• Serial Number Administration
• Shipping Documents Issue
• Connection to automated rack systems or paternoster
• Multiple Warehouse Sites with integrated stock management

All our major warehouses are equipped with REWARDS so that we can satisfy customer's advanced demands such as centralized stock plans to reduce surplus stock levels.

In addition to the basic functionalities we have the following tools to manage large scale distribution operations:

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JMS (Job Management System) is a paperless job management system. Each member of the warehouse staff keeps their post and will receive tasks, such as picking, pallet replenishment or arrival to their radio frequency barcode terminals from Rewards automatically.

PBC (Picking Bay Control) When items are to be picked carton by carton or piece by piece, it may be more efficient to store them in bulk areas or picking bays. The system is able to oversee the situation and automatically generate the instruction to pick them from the picking bay.

PSSA (Perfect Shaped Stock Allocation) is a more advanced function where by the system specifies the most suitable pallet or carton to avoid piece picking from the bulk storage area.

Batch picking in JMS can consolidate plural picking instructions and make a single "Batch Task", so that the picker is able to pick the total quantity required from the pallet. This bulk item will be brought to the "Breaking Area" and broken into small pieces by a JMS issued instruction.

Web Rewards - A unique feature of REWARDS is that stock information can be viewed and queried via the Internet. Through the Internet web site, customers can query stock levels in several ways, even if the stock location is geographically a long way from the customer.

EDI capability - EDI development is our great advantage. Our IT department has lots of experience with data exchange such as EDIFACT, FTP, XML and can access any customer's private formats to reduce customer's man power and achieve accurate operations.